Returns & Exchanges

At Liberty Shoes, we want you to step out in confidence, which is why we offer a seamless 30-day return policy for all unworn footwear in its original packaging. If your new pair isn't a perfect fit, our hassle-free exchange process ensures you find the right style without the stress.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Shoes

Place the unworn shoes in their original branded box and secure them inside a shipping mailer to prevent damage during transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing